Building Service Level Agreement Contracts - A Best Practices Approach - SIG

Building Service Level Agreement Contracts – A Best Practices Approach

The SIG Resource Center is moving to The SIG Community. If you are a SIG Member, or enrolled in SIG University, and don’t have access yet, you can do so here. Already have access? Log in and visit the new SIG Resource Center.

This paper presents a brief overview of what goes into a Service Level Agreement (SLA) contract. It also presents an example of one.

Contributors: Open Source
Categories: SIG U Resource, Whitepaper
SRC Type: Contract Development, Performance Management, Sourcing, Sourcing Management

Please log in to download the document.

Please log in to view the video.

Building Service Level Agreement Contracts – A Best Practices Approach

About SIGU

Enrollment

Certifications

Courses

About SIG

SIG Partners

Building Service Level Agreement Contracts – A Best Practices Approach