Sourcing is more than supporting the business in a cost-effective way. A growing number of organizations are boosting their ambitions by deploying Global Business Services (GBS) that truly enhance their business strategy. Following this approach, sourcing is viewed as a driver of overall enterprise value in areas such as enterprise business transformation and integration, new market entry and business integration, and data analytics. Key characteristics of these GBSs: they are customer focused, agile and value driven. A series of interviews with GBS leaders provided valuable insights.

Contributors: KPMG
Categories: Whitepaper
SRC Type: Sourcing, Strategy