Request for Solution (RFS) is an emerging outsourcing practice that uses a creative solution-based market approach as an alternative to a standard Request for Proposal (RFP). This allows a provider to tailor the solution to the client’s particular needs, not just “answer the mail” of the existing client environment, which often reduces the opportunity to innovate or improve processes. Dr Pepper Snapple Group chose this approach, combined with the use of benchmarking data, to ensure that providers could deliver the best possible unique solution and the best price for the services in a shortened contracting cycle.
Contributors: ISGCategories: 2013 Spring - Amelia Island, SIG U Resource, Summit Presentations
SRC Type: Evaluation and Selection, Sourcing, Strategy