Scope is challenging to manage in most professional service arrangements. Lengthy contracts and complex services involving multiple people make boundaries unclear, and the way scope negotiations are approached (as a battle over what is “in” and what is “out”) makes them difficult to resolve. A challenging economic environment only increases the pressure on both sides to win that battle.

Contributors: Vantage Partners
Categories: Whitepaper
SRC Type: Outsourcing, Realization, Risk Management, Risk Management Outsourcing (RMO), Sourcing