This presentation was geared towards those who wanted answers to critical questions regarding outsourcing services agreements. In this session, the presenters discussed the most commonly negotiated terms in outsourced services agreements and the negotiating positions for both suppliers and customers. Post-contract issues, including the most common disputes that arise between suppliers and customers and the most typical responses, were also addressed.
Topics covered in this session included:
- Commonly negotiated terms in outsourced services agreements
- Customer and supplier positions on those key terms
- The most common disputes in outsourced services relationships
- Customer and supplier perspectives on those hot button items
Categories: 2016 Fall - Carlsbad, Summit Presentations
SRC Type: Contract Development, Outsourcing, Sourcing