The Good, the Bad and the Ugly of SOWs

The Good, the Bad and the Ugly of SOWs

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Organizations are engaging external resources at increasing rates to help meet seasonal demands, deliver projects requiring specialized skills or simply to take on processes that allow internal teams to focus on core operations. The statement of work (SOW) is the cornerstone of a good client-to-supplier relationship. The SOW should provide clear transparency of expectations in terms of deliverables and costs. SOWs that are poorly defined and written can be costly…both tangibly and intangibly. This workshop reviewed the good, the bad and the ugly of drafting SOWs.

Topics covered in this session included:

  • The elements of a good SOW that avoid misinterpretation, operational inefficiencies and waste
  • How to minimize scope creep and excessive expenditures by incorporating the proper level of detail and specificity
  • How to build in proper resource and budgeting expectationsHow to ensure alignment of supplier competencies with expected project scope and deliverables
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