Symantec is a global leader in providing security, storage and systems management solutions to help consumers and organizations secure and manage their information and identities. In 2007, Symantec launched an initiative to transform its indirect procurement organization. Learn the steps Symantec took, the challenges they faced, and the journey still to come. From moving to an outsourced model to augment internal staff, to implementing a robust SRM process, looking at policies and demand management, and the change management activities instrumental to success – read firsthand the steps Symantec has taken.

Contributors: Symantec
Categories: Symposium
SRC Type: Performance Management, Realization, Sourcing, Sourcing Management