For nearly 20 years, leading organizations have been using balanced scorecards to strategically measure the financial and non-financial performance of different operational functions within their firms. More recently, they have begun leveraging them to measure the performance of their third-party service providers.
Contributors: KPMGCategories: Tool
SRC Type: Category Specific, Evaluation and Selection, Facilities Mgmt, Sourcing, Talent Management, Talent Optimization