Resource Origin: Scott Madden

“Many successful companies gain market advantage, operational efficiencies, and flexibility via a leaner, focused, and more nimble services organization. To achieve the full extent of these benefits, leading companies leverage a Global Business Services (GBS) model.

GBS models are different than traditional shared services models, as the company must consider how support services will be provided to every site in the enterprise regardless of global location or organizational boundaries. Therefore, companies gain even more advantage in end-to-end process efficiency, IT infrastructure, and scale by strategically examining where services can be shared globally, regionally, or are country specific. Most GBS models leverage shared services and outsourcing to deliver effective and efficient services to internal customers. In addition, the best GBS operations rely on optimized end-to-end processes, technology, performance management, and governance to ensure top performance. GBS models provide numerous benefits, including additional standardization and control, scalability to support acquisitions, and additional staff capacity in headcount-constrained organizations…”

https://www.scottmadden.com/insight/global-business-services-gbs/

Contributors: Open Source
Categories: Industry Articles, SIG U Resource
SRC Type: Outsourcing, Sourcing