The Future of Procurement: One Survey, Two Perspectives

The Future of Procurement: One Survey, Two Perspectives

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The future of procurement is a work in progress. The function has seen dramatic changes in recent years, becoming more strategic, more collaborative, and more technology-driven than ever before—and these transformative trends are ongoing. Yet procurement today is still quite recognizable to anyone who worked in the field a decade ago. Our twin surveys update the worldview of Vision 2020, validating some key expectations while offering some course corrections too. We found that, at most companies, procurement still has challenges to address in terms of technology, organization, and human capital before it is a truly strategic function. But clearly the forward momentum is measurable and ongoing.

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