Supply Chain Benchmarking adds value not only by improving a given supply chain process but also by helping companies evolve more quickly and effectively into ‘learning organizations’ and facilitate the transition to a total quality culture especially in the transformed process areas. This also generates substantial payback and yields higher returns particularly when it is driven by strategic objectives and backed by senior management. The article shares an approach and process of undertaking a benchmarking exercise, provides the basic concepts and draws from examples of actual implemented projects in TCS.

Contributors: Tata Consultancy Services
Categories: Whitepaper
SRC Type: Benchmarking and Analysis, Evaluation and Selection, Procurement Operations, Sourcing