Procurement outsourcing has become a definitive agenda item for CXOs as companies strive to achieve ‘capability optimization’ where procurement service costs are lower and value delivered higher, and more spend is under strategic management. Best in Class (BIC) procurement is no longer simply about achieving a low-cost, low-value delivery model, focusing on process efficiency across a percentage of spend. In this paper we discuss the value in partnering with a specialist BPO firm to help deliver more value within the complex area of Professional Services through BIC E2E Category Management.

Contributors: Infosys
Categories: Whitepaper
SRC Type: Business Process Outsourcing (BPO), Category Management, Sourcing Management