Domain expertise, analytics, technology, automation and delivering value are all important to stay ahead in this fast changing environment and competitive market. In this dynamic keynote address, EXL’s Vice Chairman and CEO, Rohit Kapoor discussed market trends, competition and client expectations for delivering business solutions in today’s digital world. As automation continues to challenge and transform the future of business, service providers are playing a significant role in helping companies successfully design and execute on their digital transformation journey. You will learn how companies can digitize their operations, while also becoming ultra customer-centric with solutions that bring together domain expertise, predictive analytics and emerging technologies. You will also hear about the importance of designing a practical yet innovative solution that is right for your business without getting caught up in the hype and jargon.

 

Contributors: EXL Service
Categories: 2016 Fall - Carlsbad, Summit Presentations
SRC Type: Disruptive Digitization, Sourcing, Trends