Has Outsourcing Kept Its Promise: Unlocking the Value in Existing Outsourcing Relationships
Enhancing current outsourcing relationships, includes case study and checklist for outsourcing organizations.
Enhancing current outsourcing relationships, includes case study and checklist for outsourcing organizations.
Outsourcing governance process for BPO including best practices and dealing with issues.
Improving relationships with BPO partners.
This presentation explores the use and terms of typical Statements of Work and Service Level Agreements.
Perspective on ITO for the Mid-Market organization.
European outsourcing best practices and trends.
Cultural issues in outsourcing.
Practical solutions for negotiating complex multi-supplier contacts.
Presentation outlining risks and security issues in outsourcing.
Overview of legal process outsourcing, including due diligence, IP, and litigation with illustrative case studies.