Achieving Greater Business Value in ITO: Best Practices in Implementation and Ongoing Management – Research Report
Includes challenges by phase in the outsourcing process and how to best approach each issue to maximize business value.
Includes challenges by phase in the outsourcing process and how to best approach each issue to maximize business value.
Overview of how to ensure that your corporation has well-established management at each step.
Presentation on how to govern and manage your outsourcing relationships and deal with potential issues.
Offshore outsourcing case study of Sun Microsystems, including process followed and learnings.
The objective of this presentation is to identify the 11 strategic sourcing cost reduction levers and to share successful sourcing
How to establish and maintain a supplier performance management program, including a case study of Fidelity Investments.
Article on best use of Performance Management tools to effectively implement outsourcing.
Resource Origin: Baker & McKenzie Comprehensive introduction to the outsourcing process. “Global Sourcing Law Practice Today, companies source critical operations
High-level overview of Outsourcing Management/governance software options.
How and why to renegotiate your current outsourcing contracts and things to consider.