Everything Sourcing Leaders Need to Know about Customer Experience Outsourcing in 2019
Keeping your customers first in a digital-first world is paramount. Achieving that goal is complex. In this session, we will
August 4, 2023
Keeping your customers first in a digital-first world is paramount. Achieving that goal is complex. In this session, we will
In this fun and highly interactive session our thought leaders will start with two very different actual negotiation exchanges and
In 2018 Chevron and GEP embarked on a digital transformation of their procurement and supply chain processes. Chevron is leveraging
The role of procurement has evolved rapidly – from a cost saving or tactical standpoint, to a strategic entity that
In an industry that still relies heavily on tactical automation, Virtual Operations have increasingly focused on taking clients on a
Digital is changing the services market place – and procurement and sourcing teams need to understand the many implications. With
The client, a globally recognized public research university in the U.S., had to rethink its spend and sourcing strategy in
The client, a multinational manufacturer of consumer packaged goods, sought to transform its end-to-end procurement function. As the service partner,
“Transformation” is one of the most overused words in business today, and in Procurement, we are not an exception to
This document, provided by KellyOCG, defines and lists key characteristics for labor/services spend. It covers Project Services, Managed Services, and