Business Continuity Management Program and Technology Disaster Recovery Program Overview Original Source: Morgan Stanley “A business continuity event is an interruption with potential impact to normal business activity of the Firm’s people, Read More » August 4, 2023
When Deals Go Wrong – Part II: A Hands-On Workshop on Diagnosing and Remediating Troubled Outsourcing Relationships Most outsourcing relationships run into some kind of trouble at some point. How well you handle that trouble determines how Read More » July 30, 2023
How Innovative Sourcing Customers Like Procter and Gamble Are Addressing the Challenge of Dispute Resolution (CLE Session) For decades, outsourcing customers and service providers have operated under the flawed assumption that the time, expense and relationship damage Read More » July 30, 2023