20 Community-Powered KPIs for Best-in-Class Performance Across Procurement, Risk, Invoicing, Expenses, and Payments

Contents

• Introduction: Why Community Data?
• United by the Power of Spend
• Environmental, Social, and Governance (ESG)
• Source-to-Contract
• Contract Management Cycle Time
• Structured Spend
• On-Contract Spend
• Primary Suppliers
• Procurement
• Electronic PO Processing
• Requisition-to-Order Cycle Time
• Services Requisition-to-Order Cycle Time
• Services Procurement Work Confirmation Cycle Time
• Pre-Approved Spend
• Supplier and Third-Party Risk Management
• Supplier Information Management Cycle Time
• Risk Management Evaluation Completion Rate
• Risk Management Evaluation Cycle Time
• Invoicing
• Electronic Invoice Processing
• Invoice Approval Cycle Time
• First-Time Match Rate
• Expenses
• Expense Report Approval Cycle Time
• Expense Report Lines Within Policy
• Payments
• Invoices Paid Digitally
• Suppliers Using Digital Payments
• Payment Batch Approval Cycle Time
• Conclusion: United by the Power of Spend

 

Contributors: Coupa
Categories: Whitepaper
SRC Type: Benchmarking and Analysis, Performance Management, Procurement Operations, Sourcing Management