Managing Services Categories for Maximum Value

Managing Services Categories for Maximum Value

The SIG Resource Center is moving to The SIG Community. If you are a SIG Member, or enrolled in SIG University, and don’t have access yet, you can do so here. Already have access? Log in and visit the new SIG Resource Center.

Services spend is significant for most companies, but few have developed strong category management capacities for services categories. And when they have developed them – let’s just say, all Category Management is not equal. We see significant differences in the capabilities that companies develop across services categories, even among the best-of-the-best companies.

In webinar deck and replay from this session, you’ll see new data that’s focused on best practice implementation across the services categories, and you’ll learn which services categories have the most opportunity for capability development and where to focus your efforts for the most impact.

We also dig into the following questions: 

  • What are the differentiating capabilities of services category management?
  • What technologies and tools are critical to managing services categories?
  • Where can all companies do better?

Categories:
SRC Type: , , , ,

Please log in to download the document.

Please log in to view the video.