Investing in Supplier Relationship Management: Lessons Learned from Microsoft IT

Investing in Supplier Relationship Management: Lessons Learned from Microsoft IT

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Microsoft

The industry has moved beyond managing contractual Service Level Agreements (SLAs) and has recognized the need to partner and align with key suppliers on a deeper level. Hear about Microsoft Information Technologys (MSIT) journey to global Supplier Relationship Management (SRM) and share your best practices. The session will delve deep into what has worked well and key lessons learned from MSITs program and lead to an interactive discussion among delegates about this critical trend. Program elements include; Supplier Segmentation, Executive Sponsorship, Shared Investment and Strategy Alignment, Risk and Performance Management and Hosting Supplier Summits.

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