Operational Excellence through the Source-to-Comply Model at BMO Financial Group

Operational Excellence through the Source-to-Comply Model at BMO Financial Group

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With the enhanced visibility and an expectation to deliver savings, drive supplier innovation and meet escalating regulatory requirements, the right organization structure will help you put the “right people on the bus.” During this session, we will describe the Source-to-Comply operating model deployed at BMO Financial Group, and how we re-organized to optimize resources and results. We will share our findings from stakeholder analyses, a thorough scan of industry best practices and specific organization structures for leading North American services-based companies, and flat organization design principles. We will describe how our design enables a lean, efficient and value rich organization delivering operational excellence and strategy execution, aligned with our three guiding principles: (1) best value for the money; (2) improve the customer experience ; and (3) protect the company.

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