Sadly, most outsourcing relationships will either disappoint on some level, fail to deliver the business case or worse, flop entirely. Based on unique research, this presentation will address the root cause and how to fix the problem. The presenters will focus on the subtle cultural elements that lead to a tribal identity within organizations and the role leadership and relationship assurance can play in avoiding or resolving conflict that occurs when client and provider “tribes” work together. Session takeaways will include a new perspective on how business culture influences outsourcing relationships and practical insights into how to use cultural understanding to improve sourcing outcomes.
Topics covered in this session included:
- How subtle cultural factors influence organizational behavior
- How these factors impact outsourcing relationships
- How to identify leadership traits critical to outsourcing success
- How to apply these insights to improve your outsourcing relationship
Categories: 2015 Fall - Huntington, Summit Presentations
SRC Type: All Outsourcing, Outsourcing