The presentation outlines key trends in BPO including mature and emerging areas, the differences between BPO sourcing and classic Strategic Sourcing, mistakes commonly made by Strategic Sourcing leaders seeking a greater involvement in BPO, and key strategies and capabilities that will enable Strategic Sourcing to play a more significant role in driving BPO to achieve enterprise transformation and agility.
Contributors: ISG
Categories: Regional Roundtable
SRC Type: Business Process Outsourcing (BPO), Outsourcing