“Automation is the focus of intense interest in the global banking industry. Many banks are rushing to deploy the latest automation technologies in the hope of delivering the next wave of productivity, cost savings, and improvement in customer experiences. While the results have been mixed thus far, McKinsey expects that early growing pains will ultimately give way to a transformation of banking, with outsized gains for the institutions that master the new capabilities…” 

Contributors: McKinsey & Company
Categories: SIG U Resource, Whitepaper
SRC Type: Artificial Intelligence, Disruptive Digitization