Slash And Burn: Cutting 25% Of Your Costs Through Managed Services

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Slash And Burn: Cutting 25% Of Your Costs Through Managed Services

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Philips | Virtusa

Philips was tasked with saving costs while supporting operational services in the business. Their scope included: a PC Support Call Center and Service Desk; seventeen business applications; and infrastructure support and monitoring for the network, Windows, and security services. By transitioning from Staff Augmentation to Managed Services and using Service Level Agreements (SLAs), Philips achieved both higher levels of service from their providers and 25% savings in five years over existing costs. Join this session for some tricks of the trade on cutting costs through Managed Services.

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