The Role of Technology in Effective Supplier Management

The Role of Technology in Effective Supplier Management

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Research reports suggest that 14% – 30% of annual contract value remains at stake due to lack of an effective supplier management and governance framework. Leaving that kind of value on the table can be the difference between good and poor buyer-supplier relationships. Often the issues and the mistrust encountered during contract execution are based on differences in service delivery and performance data on either side. Learn how technology can play an important role in building trust by enhancing the transparency in sourcing transactions. By using the language of obligations, you will learn how to create tangible binding contracts with measurable metrics. This session will be particularly useful for CPOs, CIOs and senior level professionals managing strategic sourcing engagements in the post-signature phases.

Topics in this session included:

  • How to automate complex governance procedures such as obligation or service Level tracking and issue management
  • How to achieve horizontal and vertical transparency in transactions spanning multiple business functions
  • Ways to measure the buyer-supplier relationship health using objective data rather than subjective perceptions
  • How to reduce value leakage and extract up to 30% higher value from strategic supply arrangements
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