As outsourcing matures, new and unique challenges are discovered at every turn, but depending on which path you are on, you may not hear all the latest insights. Join other Sourcing, Outsourcing and IT professionals in a facilitated discussion, where we will cover a variety of topics related to these new challenges, as well as learn best practices and insights from others. Bring your business cards, lessons learned, proven strategies and tactics, and a list of things that are top-of-mind as this will be an open forum for you to discuss all the things that concern you in your role, including but not limited to:

• The State of Global delivery models (rural sourcing, nearshore, offshore)
• Governance models, metrics/SLAs
• Commercial models: T+M, FPP, Outcomes based pricing…who is doing what?
• Cloud and its impact on outsourcing
• Tier 2 Providers: where will yours be in 3 years? 5 years?
• Managing risk and contingency planning
• Sustainability issues and corporate social responsibility
• Performance metrics, governance and KPIs
• And whatever else is keeping you up at night!

Contributors: Mindtree
Categories: Summit Presentations
SRC Type: Outsourcing