Latin American outsourcing continues to mature. According to HfS Research, the outsourcing market in Latin America is projected to grow to over $35 billion by 2014. With media sensationalism rampant and limited research available on the region, separating myths from realities is no easy task. This session will address current myths and generalizations in order to unearth a deeper, more nuanced understanding of the Latin American sourcing scene. Panelists are uniquely poised to share real-world/on-ground realities – both the good and the bad. Presenters will focus on bringing a balanced view to spark a conversation on Outsourcing to Latin America.

Contributors: Capgemini, Johnson & Johnson, Softtek
Categories: Summit Presentations
SRC Type: Business Process Outsourcing (BPO), Outsourcing