Enterprises are increasingly contracting with offshore providers to procure and deploy cloud based offerings in their IT environments. This allows them to reap significant potential benefits such as the ability to scale very rapidly and operate IT systems more cost-effectively, while accelerating innovation and providing faster time to market. Contracting with offshore providers for cloud solutions, however, can present a host of significant risks that go hand-in-hand with the advantages these offshore transactions offer. An experienced group of panelists will discuss the key risks associated with a U.S. customer sourcing its cloud solution from an offshore provider and share effective tips and strategies for managing and mitigating those risks and maximizing transaction success. Given the dominance of India-based providers of cloud products and services, the discussion will also identify some of the key legal issues unique to India that a U.S. customer must consider upfront to adequately mitigate risk and align expectations in its contractual agreements.

Topics covered in this session included:

• Key legal, business and operational risks facing US customers in offshore cloud arrangements
• Tips and strategies on how best to identify and mitigate those risks effectively through contractual terms and conditions
• Specific legal issues to consider when contracting with India-based cloud providers

 

Contributors: Baker & McKenzie, Cardinal Health, Wolters Kluwer
Categories: 2016 Spring - Orlando, Summit Presentations
SRC Type: Information Technology Outsourcing (ITO), Outsourcing