Maximizing Value by Innovating Managed Services

Maximizing Value by Innovating Managed Services

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Why are companies not realizing greater value from sourcing? Sourcing leaders recognize the need to innovate the sourcing model by better matching the scope of work to the right engagement model, such as managed services. So why aren’t they able to maximize value? For many this is a dramatic shift, progressing from an outcome management model rather than a people management model. Cost savings is one obvious outcome, but those that adopt this model must see beyond cost savings. The shift of incentives provides an incredible opportunity to realize greater value because the partner is motivated to be more efficient and productive. Time Warner has leveraged this dynamic with engaged partners to drive not just cost savings but also accelerate its strategic initiatives, many of which are focused on revenue and competitive advantage. 

Topics covered in this session included:

  • How to select scope for managed services
  • How to sell it within your organization
  • How to source it to drive significant cost savings
  • How to leverage it to drive innovation
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