Offshoring to India was a success story for Russell Investments, delivering significant cost savings the last ten years. Offshore suppliers are critical to our IT Businesses, however, the offshoring market in India has matured and is now facing increasing cost and spotty service levels (especially for medium sized accounts like Russell investments). In this session we will discuss Vietnam as a new low cost offshore location, profiling the Russell Investments journey of identifying, selecting, implementing and managing a new offshore provider in a new location.

Topics in this session included:

• The advantages of offshoring to Vietnam
• The competitive landscape of outsourcing providers in Vietnam
• How to understand the opportunities within Vietnam
• The best spend categories to start with a Vietnamese supplier

Contributors: Russell Investments
Categories: 2014 Fall - Denver, Summit Presentations
SRC Type: All Outsourcing, Outsourcing