How Robotic Process Automation and Artificial Intelligence are Changing Outsourcing

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How Robotic Process Automation and Artificial Intelligence are Changing Outsourcing

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Robotic Process Automation and Artificial Intelligence will have a major transformative effect on how companies operate. The traditional outsourcing service delivery model is under threat, but many service providers appear to be responding by building or incorporating Robotic Process Automation, Artificial Intelligence and connected device capabilities. This session covered the following topics:

  • What new capabilities will RPA, AI and IoT enable?
  • What is the trend for RPA, AI and IoT adoption?
  • What effect will RPA, AI and IoT have on outsourcing?
  • What do RPA, AI  and IoT mean for your sourcing contracts?
  • What are the legal and supply chain issues surrounding the integration of these technologies?
  • What data management and analytics issues should companies be aware of with RPA, AI and connected devices and platforms?

 

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