With COVID, Indigo’s customers changed their buying behavior: they bought a lot more online. Products that Indigo never sold before. This new behavior made onboarding drop ship vendors critical to hit revenue goals and a massive focus of Indigo’s management – not just the source-to-pay team. The issue? Onboarding vendors took too long. New vendors were sent eight documents to review and fill out. There were different workflows and multiple manual verifications. It was daunting. A vendor onboarding portal was on the roadmap but kept getting postponed. Now it needed to happen ASAP. Join and hear the story of how digitizing supplier management impacts sales.

Contributors: apexanalytix, Indigo
Categories: 2023 Fall - Scottsdale, Summit Presentations
SRC Type: Governance, Sourcing Management, Third Party Management