COVID-19 is proving to be a seminal event across healthcare, commerce and the larger ecosystem. As businesses have settled into remote working models, which are likely to continue into 2021, they are rethinking their entire delivery models.

In this executive brief, Everest Group analysts share strategic thinking on the future of work. We also evaluate how the shift to new delivery models has cascading implications for locations and real estate strategy, talent models, productivity, technology, and working norms. The brief presents considerations for building a staggered future of work strategy, appropriate focus areas at various stages, and steps to successfully manage this transition.

This Executive Brief (a part of Everest Group’s COVID-19 preparedness series) outlines near-term considerations for sourcing and vendor management executives seeking to effectively respond to the Coronacrisis.

Categories: Industry Articles, Whitepaper
SRC Type: Business Process Outsourcing (BPO), COVID-19, Information Technology Outsourcing (ITO), Outsourcing, Shared Services