Everest Group Procurement Outsourcing Annual Report

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Everest Group Procurement Outsourcing Annual Report

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The global multi-process Procurement Outsourcing (PO) market is expected to grow about 11-12% between 2018 and 2020, driven by a number of large number of transformation deals, scope expansion of existing contracts with greater leverage of digital levers, and increasing focus of service providers on their consulting services to win BPS work. Given many of these changes, we are seeing the Chief Procurement Officer’s (CPO) role expand beyond overall spend and operating cost control to delivering more strategic value to the enterprise, leveraging both technological solutions and supplier-enabled innovations. As a result, buyers are demanding more from service providers.

 

In this study, we analyze:

  • Key emerging themes
  • Buyer adoption trends
  • PO service provider landscape, covering service providers’ market share across industry, geography, and buyer size

 

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