National Grid is one of the largest electricity and gas utilities in the US delivering electricity to approximately 3.4M and gas to 3.6M customers in Massachusetts, New York and Rhode Island. In this case study we will explore how National Grid transformed from a siloed real estate delivery model to a fully integrated strategic platform through organizational realignment and supply chain optimization. National Grid’s corporate real estate organization is transitioning from a highly out-tasked outsourcing strategy with over 3,000 suppliers to an integrated strategic partnership for delivery of real estate, projects and facilities management across their 7M SF portfolio. Attendees will learn how a business case for change was built and consensus was acquired from all key stakeholders; we will highlight the challenges that present themselves in these types of regulated environments.
Contributors: National Grid, SIREASCategories: 2021 Spring - Digital, Summit Presentations
SRC Type: Category Specific, Finance, Real Estate