Messaging the ‘What Is It For You/Me’ (WFIY/M) to your internal customer can be a daunting task. Learn how at VSP Global we leveraged social media and other tools to collaborate, align and agree on a path forward with our customers. The outcome is greater adoption, support and engagement from the business resulting in a better overall experience, and dramatically improved business outcomes.

Contributors: VSP Global
Categories: 2020 November - Virtual SIGnature Event, SIGnature Event
SRC Type: Organizational Design, Policies, Procurement Operations, Talent Management