A summary of responses received for this Peer2Peer inquiry is available below.

Original Inquiry

We are interested in hearing of our SIG Peer Members have had experience using social media tools to help roll-out a new system/tool/program to their organization. This is not focused on customer roll-out but internal ERP or outsourced programs etc. We think there is a way to use something like a Twitter or Facebook to allow individual (employees) to share experiences and give each other advice or share knowledge/lessons learned. This should be a tool in change management.

Summary of Responses

Contributors: SIG
Categories: P2P Archive
SRC Type: Category Specific, Change Management, Information Technology (IT), Talent Management