A CEO Action Plan for Workplace Automation

A CEO Action Plan for Workplace Automation

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Original Source:  Mckinsey Quarterly

by Michael Chui, Katy George, and Mehdi Miremadi

“Senior executives need to understand the tactical as well as strategic opportunities, redesign their organizations, and commit to helping shape the debate about the future of work. We are on the cusp of a new age of automation. Robots have long been familiar on the factory floor, and software routinely outperforms humans when used by delivery companies to optimize routes or by banks to process transactions. But rapid strides being made in artificial intelligence (AI) and robotics mean machines are now encroaching on activities previously assumed to require human judgment and experience…”

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