Decades of outsourcing have given rise to the need for Supplier Relationship Management (SRM), but how have our procurement habits influenced our approach? Take a step back and consider SRM through a new lens; partnership, account management, shared strategy and alignment and balanced relationship scorecard. An informed strategy and healthy relationship will be a powerful boost to your sourcing efforts, but should be approached as something entirely new and different.
Topics in this session included:
- SRM as a mirror to CRM
- Finding ways to partner with your suppliers
- Building a balanced relationship scorecard
- Creating and maintaining a comprehensive view of your key suppliers and their account teams
Categories: 2014 Fall - Denver, Summit Presentations
SRC Type: Sourcing Management, Third Party Management