Focuses on performance driven outsourcing and partner management, including positions and responsibilities for success.
Explanation of captive center vs. off-shore and questions to consider when determining the right direction for your company.
The ability to offer combined IT-BPO applications is going to dominate the high end of the market for the long
Indian providers are giving HRO buyers greater choice and negotiation leverage when evaluating their options.
SaaS is expanding into larger companies and providing product development, support and hosting – article explores the providers and their
Article explains the methodology and potential pitfalls of developing an outsourcing strategy.
Articles outlines bundled outsourcing opportunities and some examples of where the process can benefit your business.
Alert article to caution companies against panicking and jumping into outsourcing contracts too soon.
Outsourcing to its core competency, thereby providing better service to clients.
Article based on on-going teleconferences – provides suggestions for making PMO successful.