Human Resource Outsourcing (HRO) price managers often struggle to come up with appropriate pricing methodologies and benchmarks for HRO deals. The complexity and diversity of multiple subdomains within HR (such as benefits, learning and recruitment), geographical variations and the changing technology landscape, further add to the complexity of getting pricing right. Overall, price benchmarks do not vary significantly year-on-year unless a major external event causes an inflection in the pricing trend. In this research, we examine the various external factors and challenges that have impacted HRO pricing over the years. We also analyze the impact of COVID-19 on the HRO pricing trend and its implications for various stakeholders.

Categories: Industry Articles, Whitepaper
SRC Type: All Talent Management, Benchmarking and Analysis, COVID-19, Human Resources/Recruitment Outsourcing (HRO), Outsourcing, Procurement Operations, Talent Management