“Enterprises in the services industry are now widely cognisant of the applicability of robotic process automation gains while being cost conscious. RPA’s ability to reduce processing time and errors, enhance scalability and compliance, and enable staff to focus on value-adding activities rather than repetitive tasks has been vindicated across industries and is now widely accepted. A few industries have gone one step ahead and tried to explore automation domain. Firms which embraced these automation techniques early in the game have been implemented RPA in their operations business and were able to automate 235 processes. They then deployed the freed-up manual workforce to critical functions where human intervention was indispensable…”

Contributors: PwC
Categories: SIG U Resource, Whitepaper
SRC Type: Disruptive Digitization, Robotic Process Automation (RPA)