Procurement has historically operated as a policy-mandated business function rather than a customer-centric service organization.  Shifting our operational approach and mindset to one where procurement becomes a business-within-a-business enables new levels of collaboration with our stakeholders.

In this session, we will explore ways in which procurement leaders can codify customer-centricity into their processes. The end result: alignment of the procurement model with the needs of the business, and an experience compels stakeholders to proactively engage with their procurement peers. This is truly the “art” of procurement!

Contributors: Art of Procurement
Categories: 2019 Spring - Amelia Island, Summit Presentations
SRC Type: All Sourcing Management, Sourcing Management