Many organizations are faced with processes that are non-standard, fragmented and sometimes siloed. Prior investments have often led to dispersed and duplicative shared services centers, uncoordinated contracts, inefficient use of human capital with multiple points of contact and systems that are redundant and not agile enough to support a dynamic business environment. Leading organizations have worked to develop a Global Business Services strategy that is aligned with their corporate strategy and that enables a centrally managed global sourcing function that includes shared services and outsourcing and promotes collaboration among internal functions and third-party providers.

Contributors: PwC
Categories: Summit Presentations
SRC Type: Outsourcing, Shared Services