The Flick of a Switch: Procurement Lessons from the Ignition Switch Recall Report to the GM Board

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The Flick of a Switch: Procurement Lessons from the Ignition Switch Recall Report to the GM Board

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The Report to the General Motors Board on the Ignition Switch Recall will eventually be a case study used in business schools around the world. The Report contains specific lessons on interactions with suppliers, including what mistakes were made, how they could have been avoided and specific tips for making sure they never happen again.

Topics in this session included:

  • What went wrong at a high-level
  • Supplier engagement recommendations made to the GM Board
  • Five practical take-aways from the report
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