Over the past several years, Latin America (LatAm) has boasted some of the highest annual growth rates of IT/BPO services exports in the world. An increasing global awareness of the region’s capabilities, the geographical proximity, similar time zone and cultural affinity to the US are some of the driving forces. But the growth and sustainability of the Nearshore services industry is tightly related and ultimately dependent on the state of its human capital. Don’t miss this presentation featuring the Inter-American Development Bank on the initiatives in place by institutions, governments and the private sector to capitalize and promote the best of LatAm: its people.
Topics in this session included:
- About LatAm’s skilled labor landscape for the global services sector
- Existing initiatives to address skill development in Latin America
- Outsourcing executives’ point of view on talent availability in the region
Categories: 2014 Fall - Denver, Summit Presentations
SRC Type: Business Process Outsourcing (BPO), Information Technology Outsourcing (ITO), Nearshoring, Outsourcing