Procurement as a function is evolving in tune with the global business scenario, and developments such as vendor consolidation, growth of procurement outsourcing, commitment-based pricing, and gain share deals are driving this transformation. The emergence of two key trends, digital consumerism and social commerce, is creating a new breed of digitally savvy consumers who are looking for instantaneous results. The winning solution is going to be one that can leverage technology with integrated capabilities for enabling social engagement and refined search criteria to deliver better business value.

Contributors: ISG
Categories: Whitepaper
SRC Type: Outsourcing, Procurement Outsourcing / Transformation