Supplier Management Programs: Cost Saving Partnerships not Cost Cutting Adversaries – Release 3: Driving Continuous Supplier Improvement

Supplier partnerships pose unique challenges when it comes to performance measurement, and these have a great deal to do with the process by which metrics are developed and implemented. Partnership metrics must be created and used in a context which, by its nature, crosses both external and internal organizational boundaries. In our view, this reality needs to be understood and managed if companies are to successfully implement metrics on individual partnerships and across their entire partnership portfolio.

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