The Search For Excellence In Procurement Stakeholder Relationship Management

Original Source: Google

In this session, the presenters will discuss how Google’s supplier sourcing team has been maturing from an “RFP shop” to a trusted business partner and advisor, achieving transformation through stakeholder engagement and business alignment. The sourcing team’s success is realized through an increased focus on stakeholder attribute mapping as well as the implementation of customer satisfaction reviews with platinum stakeholders in order to align with their strategic objectives while maintaining value for the company. The session is aimed at procurement professionals interested in procurement value, business relationship management and customer satisfaction.



You must be a SIG member and logged in to view this document.